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In cooperation with ČEZ Prodej a.s., we have expanded the existing solution with the new service Vytápění (Heating)

(16.06.2020)

In cooperation with a development department of ČEZ Prodej a.s., we have expanded the existing Leonardo Utility solution with the new heat pump heating service (Vytápění).
The main benefits of the implementation are precisely defined processes of Vytápění from the initial lead, through demand, generation of an offer, to the signing of the contract and the handover of the order to the contractual partners. Each process has strictly defined roles and tasks and associated competencies, including online controlling.
This service is intended primarily for the B2C segment.
Leonardo Utility is integrated into the internal SAP system with a direct access to the ČEZ ON-LINE customer application using an open API.

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Mgr. Lenka Svrčinová

Head of Strategic Products

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