CRM LEONARDO helps the company Gutta Slovakia Ltd
(26.9.2011)
Gutta Slovakia Ltd is a trading company focused on the distribution, rental and service of special medical equipment and materials.
Deployment of CRM Leonardo at Gutta Slovakia has brought a comprehensive tool for managing customer relationships, especially in the sphere of monitoring individual customers, contact persons and business opportunities. During implementation, the emphasis was mainly placed on the solution of the requirement for tracking the warranty and after- warranty service after the sale of medical equipment. Thanks to Leonardo CRM the service engineer receives a sheet with automatically scheduled dates of required service interventions under warranty and after warranty period, and so he could relieved of the duty to keep such records.
